FAQ’s

Surprise at 12 is an online platform specializing in digital surprises and celebration design templates. We offer a selection of theme templates that you can easily download to plan heartwarming surprises for your loved ones.

It’s simple! Browse through our collection of theme templates, select your desired design, and download it instantly. You can then use the template to plan a surprise for a special occasion or celebration.

We offer a variety of theme templates suitable for different occasions, including birthdays, anniversaries, graduations, holidays, and more. Our templates are designed to add a personal touch to your digital surprises and celebrations.

Yes, our templates are customizable to some extent. While you can’t edit the designs directly on our website, you can use third-party editing software to personalize the templates with your photos, messages, and other elements.

To download a template, simply click on the “Download” button next to the design you like. You will be prompted to provide your email address, and we will send you a download link. Once you receive the link, click on it to download the template to your device.

At Surprise at 12, all our templates are available for purchase. We do not offer any templates for free download. The cost of each template is clearly indicated on our website. You can choose the templates that best suit your budget and preferences. We strive to provide high-quality designs that are worth the investment for creating memorable surprises and celebrations. If you have any questions about pricing or payment options, feel free to contact our customer support team for assistance.

Our templates are intended for personal use only. You may not use them for commercial purposes or resell them without our permission. If you’re interested in using our templates for commercial projects, please contact us for licensing options.

If you experience any technical issues or have questions about using our templates, please don’t hesitate to contact our customer support team. We’re here to help and will do our best to assist you with any concerns you may have.